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HelloDrive.io
Accessibility

Accessibility Statement

Last reviewed: May 8, 2026

Our commitment

HelloDrive.io is committed to making online drivers education usable by everyone, including students with disabilities. We design and test against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard the U.S. Department of Justice references for ADA Title III compliance.

What this covers

This statement covers the public HelloDrive.io marketing site and the HelloDrive Course App, including:

  • Marketing pages, signup, and checkout
  • Lessons, quizzes, and the final exam
  • The guardian/parent portal
  • Identity verification flows

Measures we take

  • Semantic HTML and ARIA-correct UI primitives across both apps.
  • Color tokens that meet WCAG AA contrast for body text and interactive controls.
  • Keyboard support and visible focus indicators on every interactive element.
  • Reduced-motion support — animations shorten or pause when your operating system requests it.
  • Automated axe-core checks and Lighthouse accessibility budgets on every pull request.
  • Manual testing with NVDA on Windows and VoiceOver on macOS / iOS.

Known limitations

We are honest about the gaps we are still working on:

  • Interactive games. The five Course App mini-games currently rely on mouse or touch input. If you cannot complete a game, contact us — we will grant credit for the unit while we add keyboard alternatives.
  • Some lesson videos may not yet have human-reviewed captions in Spanish. Auto-captions are available; corrected captions ship as part of our ongoing translation work.
  • Third-party content. Payment forms (Stripe Elements) and avatar illustrations (DiceBear) follow their providers' published accessibility statements; we cannot guarantee changes inside those embeds.

Report an accessibility issue

If you run into a barrier on any HelloDrive site or app, please tell us. Reports go straight to our support team and are prioritized as accessibility issues.

Or email support@hellodrive.io

Formal complaints

If our response does not resolve your concern, you may file a formal complaint with the U.S. Department of Justice ADA complaint portal.